Terms and Conditions
Payment Terms:
Net 30
Refund Policy:
Custom orders/Special items are non-returnable. Custom orders/Special items include any items that are personalized by color, name, company, logo or stock items that are modified to meet customer needs. Contact the customer service department at 570-779-4343 ext. 302 for assistance.
Order shortages, damages and discrepancies must be reported within 2 business days of receipt of order. Contact the customer service department at 570-779-4343 ext. 302 for assistance.
Stock items are returnable for a partial refund within 2 business days of receipt of items. Contact the customer service department at 570-779-4343 ext. 302 for return and refund information.
All returns and refunds are subject to final approval from Brand Graphic Solutions.
Cancellation Policy:
Custom orders/Special orders cannot be cancelled once the paper proof is approved. A paper proof will be emailed for final approval prior to production of the order.
Delivery Policy:
Upon production of your order, we will ship via common carrier. If installation is requested, you will be contacted with installation information and scheduling options.
Privacy Policy:
We do no sell, trade or transfer customer information to third parties.